Privacy Policy

Last Updated: February 14, 2025

Stream Africa ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website or use our mobile application (our "Platform") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We collect several types of information from and about users of our Platform, including information:

Personal Information: Name, email address, phone number, and account credentials when you register.
Usage Data: Details of your visits to our Platform, including traffic data, logs, and other communication data and the resources that you access and use on the Platform.
Device Information: Information about your computer, mobile device, and internet connection, including your IP address, operating system, and browser type.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Platform and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To notify you about changes to our Platform or any products or services we offer or provide though it.
To allow you to participate in interactive features on our Platform.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

6. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Platform home page. The date the privacy policy was last revised is identified at the top of the page.

7. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Email: support@streamafricaapp.com.ng